CC-1170 - Australia - After Hours Support Service - Deadline May 25,2018

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1170

Government Authority located in Australia based organization looking for after-hours support services.

[A] Budget: Looking For Proposal

[B] Scope of Service:

(1) Vendor needs to provide 24 after-hours support services between the hours of 4.45 pm and 8.00 am Monday to Friday, From Friday 4.45 pm to Monday 8.00 am, from 8.00am on the day of a public holiday until 8.00am of the next business day and Any other days as specified by CSO where the office is deemed closed from 8.00 am to 4.45 pm.
- Telephone administrative and triage service including changing and booking appointments with carers, processing changes to care plans, updating health direct care worker rosters and logging incident reports
(2) Contract period will be three years.

[C] Eligibility:

Onshore (Australia Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 25 May, 2018

Category : Call Center and Answering

Country : Australia

State :

RFP Expired

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