SW-20605 - Canada (British Columbia) - Call Center Manager Software - Deadline January 7,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-20605

Government Authority located in British Columbia; Canada based organization looking for expert vendors for call center manager software.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide call center manager software for fundraising purposes.
- Populate information to a survey from contact list
- Software will be an on-premise software suite and the vendor will provide technical support for the maintenance of the software suite by our IT staff
- Experience providing cost effective Systems
- Proven track-record of sufficiently providing and servicing the System
- Identification of the phases of implementing the system, including timelines, resources, and personnel resources required
- Identification of how personal information will be collected, used, stored, disclosed and disposed
- ability to aggregate or sanitize data as soon as possible during collection through aliasing or by another means
- Strategies for protecting any identifiable data

[C] Eligibility:

Onshore (Canada Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Monday, 7 January, 2019

Question Answer Deadline : Tuesday, 11 December, 2018

Category : Software, System and Application

Country : Canada

State : British Columbia

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