CC-1330 - USA (Minnesota) - Local, Long Distance and 800 Inbound and Outbound Phone Services - Deadline February 7,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1330

Government Authority located in Minnesota; USA based organization looking for expert vendor for local, long distance and 800 inbound phone services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide local, long distance and 800 inbound phone services.
- On average, there are 80,000 calls each day of Local ISDN, with roughly half incoming, and half outgoing. The average call duration is 2.5 minutes per call, volume is significantly lower after 4:30 p.m., on weekends and during the summers months of June, July and August.
- All calling types need to be addressed including intraLATA, intrastate, interLATA, interstate and international calling.
(2) All question must be submitted no later than January 15, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Onsite and Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 7 February, 2019

Question Answer Deadline : Tuesday, 15 January, 2019

Category : Call Center and Answering

Country : USA

State : Minnesota

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