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SW-22633 - USA (Georgia) - Hosted VoIP Telephone System - Deadline April 2,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-22633

Government Authority located in Georgia; USA based organization looking for expert vendors for Hosted VoIP Telephone System.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide Hosted VoIP Telephone System for the purposes of transitioning to hosted VOIP telephone services and all necessary or related equipment of any kind, as well as installation, training and support. The number of VoIP lines to be installed will be approximately 60-70, across 8 distinct physical locations. Each location is served by a 1Gb LAN and a minimum 150Mb WAN connection. will require a basic feature pack including Voicemail, Voicemail to email, Call waiting, Caller ID, Call handling, Do not disturb, Speed dial.
- Advanced features will be required for stations as needed including collaboration tools,
chat message, audio video conferencing, call recording, call reporting, mobile integration.
- additional requirements include desk set equipment rental, auto attendant call handling,
operator console, implementation and training, local support resources, 24/7 call support,
Data Call center redundancy, 911 dispatch center integration.
(2) All question must be submitted no later than March 26, 2019.
(3) The contract term will be for three years.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 2 April, 2019

Question Answer Deadline : Tuesday, 26 March, 2019

Category : Software, System and Application, Call Center and Answering, Networking Services and Supplies

Country : USA

State : Georgia

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