MRB-12684 - USA (California) - Strategic Planning Development and Organizational Training Services - Deadline June 20,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MRB-12684

Government Authority located California; USA based organization looking for expert vendor for Strategic Planning Development and Organizational Training Services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide Strategic Planning Development and Organizational Training Services to
Strategic Plan
• Affordable Plans – consumers purchase and keep Covered California products based on the perception this is a good value for them;
• Needed Care – consumers receive the right care at the right time;
• Effective Outreach and Education – consumers understand what we offer and have positive attitudes about Covered California;
• Positive Consumer Experience – consumers have a positive experience from initial enrollment to keeping their coverage;
• Organizational Excellence – Covered California has the right tools, processes and resources to support our team to deliver our mission.
Cross Cutting Initiatives
• Innovation for the long term and being nimble in the present
• Trailblazing and sharing our experience in California and nationally
• Working in partnership with others: DHCS and other public and private entities
• Increased transparency across the organization
• Ability to evaluate whether resource allocation aligns with strategic priorities
• Encourage cross-divisional collaboration by identifying strategic priorities, expectation and evaluating for organizational success
• Increase alignment of organizational work to our strategic pillars and priorities
• Cost savings due to clear metrics to evaluate and improve upon action steps aimed at accomplishing our strategic initiatives
• Increased staff retention due to transparency and clarity of workload priorities and goals
• Improved consumer journey due to efforts to streamline processes and procedures and improve consumer journey through strategic initiatives
• Strategic planning and change management
• Governance and decision-making
• Performance measurement and management
• Leadership and development
• Core process improvement
• Program evaluation.
(2) All questions must be submitted no later than June 13, 2019.
(3) A contract period will be for two years.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 20 June, 2019

Question Answer Deadline : Thursday, 13 June, 2019

Category : Marketing and Branding

Country : USA

State : California

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