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DEBT-0493 - USA (Seattle, Washington) - Accounts Receivable Outsourcing Services - Deadline August 9,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: DEBT-0493

Government authority located in Seattle, Washington, USA; based organization looking for expert vendor for accounts receivable outsourcing services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide accounts receivable outsourcing services for self-pay collections selected accounts, engage with Self-Pay Collections for hospital and professional accounts to the government authority located in Seattle, WA.
- assist Medicine Patient Financial Services to resolve Self-Pay on the Epic Resolute System in the event of a backlog by calling the patient or guarantor to obtain payment, make payment arrangements or assist patient or guarantor in resolving the unpaid balance
- Hospital Billing and Professional Self-Pay Accounts
- Accept placement of accounts via electronic file transfers
- Provide monthly inventory analysis showing cash collections, adjustments and accounts closed and returned
- Provide Closed Account Report weekly in an electronic file transfer
- Respond to all correspondence and telephone calls pertaining to the referred accounts and relating to self-pay collections
- Check guarantor credit history
- Skip-trace returned mail accounts
- Obtain and provide information for filing creditor’s claims and medical liens
- Ensure compliance with all applicable state and federal laws and regulations and will provide security, data privacy, application controls, process standards, collection practices, and business recovery
- Verify coverage and re-bill claims
- Daily transaction file via electronic file transfers including Assignment/Placement, Inventory, Update and Recall
(2) All questions must be submitted no later than July 12, 2019.
(3) Contract period will be two years.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 9 August, 2019

Question Answer Deadline : Friday, 12 July, 2019

Category : Debt Collection Services

Country : USA

State : Washington

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