SW-26846 - USA (California) - Parking Citationand Permit Management System - Deadline October 9,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-26846

Government Authority located in California; USA based organization looking for expert vendor for parking citation and permit management system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide a comprehensive parking citation and permit management system including processing services for parking citations and management of the residential permit program. In summary, the current PCPMS program includes:
• Website to manage purchases and payments;
• Citation imports for tickets issued;
• Entering manually written citations
• Mailing delinquent notices,
• Payment processing, includes credit card transactions,
• Managing and tracking administrative reviews and hearings, (includes contracted hearing officer services, and administrative disposition correspondence),
• IVR for citation phone payments (provided by T2 Systems),
• Permit issuance,
• Permit fulfilment and walk-in customer service
(2) A mandatory pre-proposal meeting will be held on August 28, 2019.
(3) All questions must be submitted no later than September 9, 2019.
(4) Contract period will be for five years.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 9 October, 2019

Pre-proposal Conference Date : Wednesday, 28 August, 2019

Question Answer Deadline : Monday, 9 September, 2019

Category : Software, System and Application, Billing Services

Country : USA

State : California

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