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SW-31444 - USA (Washington) - RFI for Court Case Management System - Deadline February 19,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-31444

Government authority located in Washington; USA based organization looking for expert vendor for court case management system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide court case management system that support quasi-judicial operations
regarding their ability to meet agency business and workflow requirements.
• The primary case management system is written in a language (PowerBuilder) that has few available resources.
• Agency users must log into multiple systems in order to complete work.
• The current systems make it difficult to access appeal information on line.
• There are many gaps, inefficiencies and redundant processes in existing workflow that the current system cannot address without renovation.
• Full integration (e.g. data, process and function) across BIIA applications is lacking, impacting workflow efficiency.
- Internet Portal and alternate appeal intake modes: - The system shall support multi-modal appeal
submission formats, including a secure, on-line, externally facing internet portal enabling
industrial insurance appeal filing by parties; a data entry module for supporting paper (appeal
applications by mail) appeal intake staff; and an automated fax submission option.
- Integrated Document Management: - Electronic document scanning, filing, move,
copy and search features. Document identification, classification, reclassification (by type), modification and permission assignment. Copy, paste and move features associated with
Case Consolidation described below as well as within the application in general.
- For more information describe in documents.
(2) All question must be submitted no later than February 20, 2020.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 19 February, 2020

Question Answer Deadline : Thursday, 20 February, 2020

Category : Software, System and Application

Country : USA

State : Washington

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