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SW-31464 - USA (Montana) - IP-Based NG9-l-1 Telephone System - Deadline February 24,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-31464

Government authority located in Montana, USA; based organization looking for expert vendor for ip-based ng9-l-1 telephone system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide ip-based ng9-l-1 telephone system for geo-diverse configuration to replace the existing telephone system.
- robust NG9-l-1 ready system, capable of accepting emergent and non-emergent calls for service, regardless of originating network
- replace the existing 9-1-1 phone system with a state-of-the-art Next Generation 9-1-1 phone system that will meet the need for reliability, expandability, and incorporate the ability to respond to a diversity of communication devices commonly used by today's public
- implement a redundant system to meet the current and future needs of the public. Enhanced call-taker capabilities, remote diagnostics, interoperability, seamless integration with the existing & future computer aided dispatch system
- Accommodates a large auto-dialer phone book for outbound calls and transfers
- accommodate future IP technologies such as instant messaging, text messaging, video, teleconferencing, and other contemporary technologies or applications as they are made available and become part of the communication standards
- allow manual input of telephone numbers in case of ANI failure in order to receive ALI display
- call taker user interface shall provide a common window which clearly identifies all multi-media types in progress and their current status
- able to multitask between multi-media sessions and voice calls and shall be able to receive and read all subsequent multi-media messages while their attention is focused on handling simultaneous voice calls.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 24 February, 2020

Category : Software, System and Application

Country : USA

State : Montana

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