SW-35870 - USA (Ohio) - Legacy Case Management System - Deadline August 31,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-35870

Government Authority located in Ohio; USA based organization looking for expert vendor for legacy case management system.

[A] Budget: Looking for proposal

[B] Scope of Service:

Vendor needs to provide the development, configuration, implementation, data conversion, testing, installation and training of a new Case Management System.
- The software application is used to assess and interact with older adults, facilitate daily operations in support our client needs, and insure quality delivery of community-based services. The current system does not support all of the agency business requirements and evolving needs. The goals of this project are to replace the old system with a secure new system possessing up to date technology, user friendly interfaces, addresses our current business requirements and future enhancements, and is more cost effective thereby reducing the burden on our staff, and increasing the productivity and efficiency of our users.
- Case Management system integrates and exchanges data with numerous external applications, such as Care Giver forms, Change Billing Form, Housing forms, Online Referral forms, and Provider Feedback forms.
• Client Content Management – Collects and manages information about customers via contact details gained thru service conversations
• Program Service Management – Enables users to track client activities and provider services
• Messaging - Provides functionality for co-workers to communicate upcoming tasks, client and provider status and required Action Items to support clients
• File Content Sharing – Ability to upload key documents and client and provider information
• Ad-Hoc Report – Ability to generate client and provider reports

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 31 August, 2020

Category : Software, System and Application, Case Management Services

Country : USA

State : Ohio

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