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EXTRA-10370 - USA (Maine) - Technical Support and Maintenance Services - Deadline January 20,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: EXTRA-10370

Government Authority located in Maine; USA based organization looking for expert vendor for technical support and maintenance services.

[A] Budget: Looking For Proposal

[B] Scope of Service:

(1) Vendor needs to provide managed technology services, support, and maintenance for the System Applications utilized by the Office for Family Independence,
- Transition Plan that coordinates the processes to be utilized to maintain all ACES Core, Siebel, and Integrated Online Services (IOS) Operational Support Activities, and Project activities effective day one of the initial period of performance, including at a minimum:
- On boarding activities,
- Staffing, location and organization,
- Knowledge transfer and process take over,
- Client involvement, Disruptions or risks, Deliverables, Milestone dates,
- An itemized list of the Operational Support Activities, and the recommendation on how it will be supported, etc. to the government authority located in Maine.
(2) All questions must be submitted no later than December 4, 2020.

[C] Eligibility:

Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Response can be submitted digitally via Email or Online.

Expiry Date : Wednesday, 20 January, 2021

Question Answer Deadline : Friday, 4 December, 2020

Category : Professional, Consulting, Administrative or Management Support Services

Country : USA

State : Maine

Cost to Download This RFP Document : $ 5

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