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CSE-9844 - USA (Colorado) - Physical Access Control Systems, Intercom, And Security Video System Maintenance Services - Deadline April 30,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CSE-9844

Government Authority located in Colorado; USA based organization looking for expert vendor for physical access control systems, intercom, and security video system maintenance services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide integrated physical access control systems and video security system to the government authority located in Colorado.
- The contractor shall provide Technical Service Support Availability Seven days a week, 24 hours a day.
- The contractor shall provide remote support within six working hours following receipt of a service call.  If a call for service is placed after 3:00 PM Mountain Standard Time (MST), onsite support shall be guaranteed by Noon of the following day.
- The contractor shall provide onsite service if remote support is deemed unsuccessful, within six working hours, following receipt of a service call.  If a call for service is placed after 3:00 PM Mountain Standard Time (MST), onsite support shall be guaranteed by Noon of the following day.
- When a request for support and service occurs on a weekend, the contractor will provide response and onsite support the first business day following the call for service.
- The contractor shall provide weekend response and onsite support when an extreme emergency or catastrophic system failure is determined. The VA defines the following as emergency or catastrophic: Facility Wide PACS System Failure, Facility Wide Security Video System Failure, Natural disasters: Tornado, Severe Wind, Snow, Water and/or Fire that causes damage to the security systems.   If a call for service is placed after 3:00 PM Mountain Standard Time (MST), onsite support shall be guaranteed by Noon of the following day. 

[C] Eligibility:

- Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 30 April, 2021

Category : CCTV and Security Services and Supplies

Country : USA

State : Colorado

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