SW-43592 - USA (Utah) - Non-Resident Alien Tax Software - Deadline May 20,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-43592

Government Authority located in Utah; USA based organization looking for expert vendor for non-resident alien tax software.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide non-resident alien tax software that will determine tax residency, tax withholding, tax treaty eligibility.
- Provide user-friendly NRA input portal for immigration status reporting and ability to update the information.
- Perform NRA substantial presence test, income tax treaty eligibility, and tax withholding.
- Analysis of NRA input information to determine if errors and provide real time report of errors to NRA when inputting information.
- Ability to include in software all NRA payments through a data transfer (not manual input).
- Report data transfer errors to ensure accurate transfer
-Vendor will provide adequate training to enable the efficient and effective use of the software. The vendor should also provide access to a network of other users of the software.
- Training provided by NRA tax professionals with expertise in NRA tax laws, providing updates and tax law changes in a timely manner.
- Access to an online and/ or printed manual for software and tax law.
- Availability and flexibility of when and how the training is provided in a calendar year. Training is offered via both on-site, online workshops, and annual user conferences, Training does not limit the number of attendants and/or levels of trainings,
- Vendor will provide customer support (email and phone) during business hours, year-round. This includes questions regarding NRA tax issues, administration issues, software usage issues, best practices, etc.
- Vendor provides quality customer support from experienced staffs and ensures accurate problem resolutions for NRA tax issues.
(2) All the questions must be submitted no later than May 17, 2021.
(3) A contract term will be for one year.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 20 May, 2021

Question Answer Deadline : Monday, 17 May, 2021

Category : Software, System and Application

Country : USA

State : Utah

Cost to Download This RFP Document : $ 5

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