SW-44904 - Canada (Ontario) - Ticketing System - Deadline July 6,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-44904

Government Authority located in Ontario; Canada based organization looking for expert vendor for ticketing system.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide ticketing system
- a flexible Ticketing System (Solution), with minimal customization, that is, geared to attractions and/or similar venues that can process individual and group ticket sales for admission, rides, events, special exhibits, shows and parking in an efficient manner onsite at cashier POS stations and electronic kiosks as well as online,
- Secondly, the system must provide a flexible and efficient process whereby individuals or groups can redeem tickets to gain admission to the facility or to access services
- The ticketing system shall ensure that a system is in place to handle sales and redemption of all
types of tickets including individual, group and event admissions both onsite and online as well
as any other user-fee products and services. The system must be capable of facilitating timed
and capacity limited admissions real time across multiple channels including POS stations, ticket kiosks and online, must be able to sell tickets at full, discounted and dynamic pricing (integrate
with Digonex),
- System must be able to produce physical tickets, wristbands and mobile tickets including barcode and RFID which can be redeemed in various ways including to activate gates and with mobile scanning devices on site,
- A two-way integration with the current CRM database is also required. Membership account information including number and expiry date are housed in CRM but must be recognized and tracked by ticket system for redemption and access to Zoo (verify and record). Member visitation data must then be updated in CRM database through integrations with ticket system
- The Solution should provide a positive user, guest, and brand experience and capitalize on new and emerging technologies with full guest data capture, analytic capabilities and reporting.

[C] Eligibility:

- Onshore (Canada Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 6 July, 2021

Category : Software, System and Application

Country : Canada

State : Ontario

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