MB-5510 - USA (Virginia) - Medical Plan Service - Deadline August 13,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: MB-5510

Government Authority located in Virginia; USA based organization looking for expert vendor for medical plan service.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide employees and dependents, pre-65 and post-65 retirees and COBRA enrollees for medical benefits service.
- The goal is to provide a cost-effective (administrative expenses, reinsurance premiums and network discounts), high quality benefit plan with the following: effective disease management and cost containment programs, an extensive provider and facility network, on demand information systems, and dedicated customer and administrative services.
- The Offeror must also provide the following services:
- A dedicated customer service employee support person(s) to escalate calls and handle problematic claims. Employees rely on the medical provider to give them correct information and help resolve any claim issues with expedience.
- Provide dedicated training, as requested, on provider’s benefit’s platform system and software.
- Provide user-friendly reporting features in the platform system and software capable of generating reports customizable for employer interpretation.
(2) All the questions must be submitted no later than August 3, 2021

[C] Eligibility:

- Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Response should be submitted physically (courier or post).

Expiry Date : Friday, 13 August, 2021

Question Answer Deadline : Tuesday, 3 August, 2021

Category : Medical Billing and Coding, Medical Services, Software, System and Application

Country : USA

State : Virginia

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