SW-46403 - USA (Washington, DC) - Integrated Operations Support System - Deadline August 4,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-46403

Government Authority located in Washington, DC; USA based organization looking for expert vendor for integrated operations support system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide managed services, technical and Network Library support, and hosting facilities at the contractor’s site to host the NLS provided Xpress-IOSS software. The contractor shall stand up the hosting environment, obtain the necessary software licenses for operating systems and software necessary to support the XPRESS software, install the XPRESS software, and obtain the necessary LC IT Security approvals to operate. The contractor shall provide and maintain the LC managed assessment and accreditation package for the Xpress-IOSS system of which the hosting facilities and services are a component. The contractor shall prepare the package to obtain an authority to operate for their system. The contractor shall provide library support services to libraries in the NLS network, on a schedule basis or demand, include weekly ship - batch reports, postal returns, and shipping & messenger services. The contractor shall be the technical expert for the Xpress-IOSS application and environment and shall provide technical support to NLS to ensure correct system operation, answer technical questions, perform systems analysis, analyze software or database issues, and resolve problems. The contractor shall provide consulting and technical support services to authorized developers of Third party library circulation systems used by NLS affiliated libraries that are provided by companies not affiliated with NLS. Third party circulation systems within the NLS network must interoperate with one of the three components of the Xpress-IOSS system that is the patron information and machine management system (PIMMS). These third-party systems interact with PIMMS via the PIMMS application programming interface. The contractor shall provide the hosting environment, any hardware and software licenses necessary to stand up and operate the XPRESS-IOSS, which includes Web-READS, PIMMS XESS and for support of Interlibrary Loan 2, Network Library Database 2, and XESS 2.
(2) All questions must be submitted no later than July 27, 2021.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 4 August, 2021

Question Answer Deadline : Tuesday, 27 July, 2021

Category : Software, System and Application

Country : USA

State : District of Columbia

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