TRANSLATION-4326 - USA (Minnesota) - Phone and Video Remote Interpreting Services - Deadline August 2,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: TRANSLATION-4326

Government authority located in Minnesota; USA, based organization looking for expert vendor for phone and video remote interpreting services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide phone and video remote interpreting services to assist in facilitating interactions and communications between City staff and non-to-limited-English speaking residents.
- Conference-calling services and capabilities for interpreted calls
- Top Languages: Spanish, Hmong, Somali, Lao, Oromo, Vietnamese, Mandarin, Chinese, and American Sign Language
- Ability to communicate clearly and fluently in both English and the native language
- Live operator to properly match-up requests
- interpreters have the ability to anticipate and recognize misunderstandings arising from the differing cultural assumptions and expectations, or regional language differences and dialects, and that interpreters have training to respond to such issues appropriately, including criteria for recusal.
(2) A pre-proposal conference had been submitted on July 15, 2021.
(3) All questions must be submitted no later than July 23, 2021.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 2 August, 2021

Pre-proposal Conference Date : Thursday, 15 July, 2021

Question Answer Deadline : Friday, 23 July, 2021

Category : Translation and Interpretation

Country : USA

State : Minnesota

Cost to Download This RFP Document : $ 5

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