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ITES-3724 - USA (Milwaukie, Oregon) - Information Technology Support and Related Technology Services - Deadline November 10,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: ITES-3724

Government Authority located in Milwaukie, Oregon; USA based organization looking for expert vendor for information technology support and related technology services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide information technology support and related technology services to the government authority located in Milwaukie, OR.
- Consulting services, such as IT security, hardware, software, applications, and end user support.
- Provide on-call, remote support, and on-site staff (when needed) for daily tier 1 technical support
to City end users. Daily support will include but is not limited to: Printers; Windows desktop; Active Directory permissions and password reset; Microsoft Office 365 suite; Adobe products; Add/Move/Remove of end user hardware (e.g., desktop, desk phone); Mobile Device Management.
- Networking, Datacentre, Security, IT Infrastructure, and IT Consulting: Networking infrastructure; Firewalls; Server hardware; Server virtualization technology; SAN storage; Backup & replication; WAN, LAN, and Wireless; Cloud based services; General IT consulting services; Security penetration and compliance testing.
- Voice over IP Phone (VoIP) System: Cisco UCM server; ACD Software VoIP faxing; Call Recording Software; Cisco UCM software; Cisco Integrated Voice Router; Hosted UCM Solution - support and migration to; PRI and SIP.
- Database, Business Analysis, SharePoint, and Office/Microsoft 365 services: Microsoft/Office 365 applications, security, compliance, and training; Microsoft SQL report writing, and SSRS integration; Crystal Reports; Microsoft Power BI; SharePoint Online.
- GIS Services covering multiple disciplines for various GIS-related projects; GIS professional
services may fall into any of the following: System architecture analysis/design; GIS data conversion; Mobile GIS applications/development; Web-based mapping solutions; Business system integration; GIS analysis; GIS application development; Geodatabase design; Cartographic Map Design Products.
(2) All question must be submitted no later than October 27, 2021.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 10 November, 2021

Category : IT Services (Computer Maintenance and Technical Services), GIS Services, Networking Services and Supplies

Country : USA

State : Oregon

Cost to Download This RFP Document : $ 5

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