BILLING-1473 - USA (Virginia) - RFI for Billing and Customer Services - Deadline December 13,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: BILLING-1473

Government Authority located in Virginia; USA based organization looking for expert vendor for billing and customer services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide billing and customer services to the government authority located in Virginia.
- Provide bill print and delivery services for paper and paperless options
- Create and maintain online customer portal to provide account and billing history and to allow customer information updates
- Provide payment processing solution, such as cashiering and returned check
-  Provide lockbox service for walk-in and mailed payments
- Enable delinquency and collections functions, such as shutoffs for non-payment, debt collection, bankruptcy tracking, and written customer communication
- Provide customer communications solution with written and digital customer options
(2) All question must be submitted no later than November 19, 2021.

[C] Eligibility:

- Onshore (USA ONLY);

[D] Work Performance:

Performance of the work will be Offsite.

Expiry Date : Monday, 13 December, 2021

Question Answer Deadline : Friday, 19 November, 2021

Category : Billing Services

Country : USA

State : Virginia

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