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EXTRA-15577 - USA (Portland, Oregon) - COVID-19 Relief and Recovery Small Business Resource Navigation and Technical Assistance Services - Deadline December 22,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: EXTRA-15577

Government Authority located in Portland, Oregon; USA based organization looking for expert vendor for COVID-19 relief and recovery small business resource navigation and technical assistance services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide COVID-19 relief and recovery small business resource navigation and technical assistance services to the government authority located in Portland, OR.
- Central Resource Hub Navigator:
- Services include answering inbound calls from a central phone line and responding to inquires via chat and email. The central resource navigator is also responsible for referring businesses to appropriate resources and assisting businesses with scheduling appointments online with the network of navigators
- This scope funds one full-time equivalent (“FTE”) employee(s) to provide services during business hours, Monday-Friday 8am-5pm
- One-on-One Business Assistance Navigation Services:
- deliver one-on-one navigation services, which include assisting and advising businesses seeking resources while using a trauma informed approach; supporting businesses with completing forms and compiling documents for COVID relief funding; and referring business to other technical assistance resources or support as needed
- Focused Economic Relief & Recovery Technical Assistance for Black-Owned Businesses:
- Providers are responsible for maintaining client records, submitting regular performance metrics and narratives outlining program outcomes and success stories
- Focused Economic Relief & Recovery Technical Assistance for Green Cities Businesses:
- Providers are responsible for maintaining client records, submitting regular performance metrics and narratives outlining program outcomes and success stories.
(2) All the questions must be submitted no later than December 10, 2021.

[C] Eligibility:

Onshore (USA organization Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Wednesday, 22 December, 2021

Question Answer Deadline : Friday, 10 December, 2021

Category : Professional, Consulting, Administrative or Management Support Services, Call Center and Answering, Staffing Services, Telecommunication Services, Supplies, Components, Accessories or Related Equipments

Country : USA

State : Oregon

Cost to Download This RFP Document : $ 5

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