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SW-50955 - USA (Pennsylvania) - Animal Control Software - Deadline December 22,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-50955

Government Authority located in Pennsylvania; USA based organization looking for expert vendor for animal control software.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide a web-based animal control records management system for managing paid details and provide management services.
1. Provide a secure and user-friendly web-based records management system with cloud storage, usable via Windows 10 desktop and laptop computers, as well as Android or iOS mobile devices.
2. The software will also include the ability to:
• Create and update records of animals, including but not limited to:
• Owner names, addresses, telephone numbers, e-mail addresses;
• Pet licenses and microchip data;
• Vaccination, veterinary, spay/neuter, and pharmaceutical records;
• Citations, bite reports;
• Shelter records;
• Create and update reports of interactions between personnel and subjects;
• Thoroughly and easily search current and historical records by license number, citation number, name, date, or another appropriate unique identifier. Sort records and searches by appropriate alphanumeric characters, dates, et cetera.
• Generate electronic and paper copies of all forms.
• Prepare administrative and user accounts and other city personnel.
• Maintain regular business hours Monday through Friday to handle service requests from the city.
• Provide after-hours service and support on evenings, weekends, and holidays at no additional charge to the city.
• Convert data from prior records systems (Microsoft Excel, SharePoint, paper) to vendor’s system to create a seamless historical record.
• Interface with city’s current 311 citizen engagement tool for call dispatching and resolution
• Interface with city’s dog license management tool
• Generate a citation including but not limited to the following fields:
• Print citations real-time
• Display a call queue to identify all open, pending, and closed calls for aid in dispatching officers.
• Enable Single-Sign-On
• Migrate all historical citations, pdfs, and other data into replacement app.
(2) All the questions must be submitted no later than December 15, 2021

[C] Eligibility:

- Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 22 December, 2021

Question Answer Deadline : Wednesday, 15 December, 2021

Category : Software, System and Application, Mobile Application Development, Web Design and Development

Country : USA

State : Pennsylvania

Cost to Download This RFP Document : $ 5

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