X
X

ITES-3866 - USA (East Chicago, Indiana) - IT Support and Maintenance Services - Deadline December 17,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: ITES-3866

Government authority located in East Chicago, Indiana; USA based organization looking for expert vendor for IT support and maintenance services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide IT support and maintenance services to the government authority located in East Chicago, IN.
- Services of: comprehensive IT system and security of the authority needs; IT equipment and process recommendations with supporting documentation / competitive quotes and implementation for improved functionality; IT service desk and desktop / field support, IT systems operation and maintenance and information assurance support services; other related IT duties and initiatives as assigned.
- IT Service Desk and Desktop / Field Support: Provide IT onsite support availability, on an as needed basis, to answer Service Desk calls and log each call on the IT Service Desk System; Review call history, assess the problem(s), resolve the problem(s), and document in the IT Service Desk System; Ensure that all workstations have current drivers, patches, and security updates; Create / restore workstation images; Troubleshoot workstation network connectivity issues, as needed.   Set up new workstations and printers to access the network if necessary; Facilitate moves / adds / changes; Troubleshoot issues regarding all hardware and software stated above; Install software / hardware on workstations; Work in cooperation with the authority administrative staff; Attend internal authority staff meeting as requested; Other related duties as assigned by authority Management.
- IT technical systems support: provide IT system, hardware and software support for various IT systems; Provide support, management and installation services for desktop and server operating systems such as Microsoft Server; Create and test business continuity plans; Provide support, management and installation services for LAN /WAN systems of central office and remote authority sites; Other related duties as assigned by authority Management.
- IT Web Services Support: Coordinate Management of authority Intemet and associated web services with authority web vendor; Interface between authority staff and authority web vendor; Other related duties as assigned by authority Management
(2) A pre-proposal meeting will be held on December 07, 2021.
(3) All question must be submitted no later than December 6, 2021.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 17 December, 2021

Category : IT Services (Computer Maintenance and Technical Services), Networking Services and Supplies

Country : USA

State : Indiana

RFP Expired

You can either pay for Single RFP/Bid document or Subscribe with Monthly Subscription for whole IT Services (Computer Maintenance and Technical Services), Networking Services and Supplies Category/Categories.

If you will obtain monthly subscription for IT Services (Computer Maintenance and Technical Services), Networking Services and Suppliescategory/categories, you will be able to access all the RFPs from that Category. Here are the Monthly Subscription offers. So, subscribe for Monthly offers and get rid of Individual RFP payment.

*No commitment =
(1) There is no minimum commitment.
(2) You can subscribe for as less as 1 month and cancel it any time. If you subscribe for annual offer, you can cancel it any time within year.
(3) There is no partial refund policy after Monthly or Annual subscription. You will be required to use services for a Month (Or Year since you have availed discounted pricing).
(4) You can cancel your subscription any-time directly from your PayPal account to stop further recurring charges before next due date.
(5) You will be able to download all RFPs for subscribed Category or Location without any extra cost.

Similar RFPs